Cambioo Support

Need help with Cambioo? We're here for you.

Contact Us

We aim to respond within 2-3 business days.

Common Issues

I can't sign in / my account isn't syncing

Make sure you're connected to the internet and try force-closing and reopening the app. If you're using Sign in with Apple, confirm you're signed into the same Apple ID on this device.

A purchase didn't go through / I was charged but didn't receive Cambles

In-app purchases are processed by Apple. Check your purchase history in Settings > [Your Name] > Media & Purchases on your device. If Apple confirms the charge but you didn't receive your Cambles, email us with your Player ID and purchase receipt and we'll investigate.

I want to report a player for cheating or abusive behavior

Email us with the player's Player ID (found in their profile) and a brief description of what happened. See our Community Guidelines for what we consider a violation.

I want to delete my account and data

You can delete your account from Settings > Account > Delete Account within the app. This permanently removes your account and personal data within 30 days.

The app is crashing or a feature isn't working

Let us know your device model, iOS version, and what you were doing when it happened — that helps us fix it faster.